Troubleshooting

Stop rebuilding your desktop after every KVM switch. Check Windows 11 settings, persistent display detection and EDID before buying an emulator.

Pair the Cloud III S Wireless with a phone or PC, switch back to its USB receiver, and isolate connection problems before buying replacement hardware.

Original Nova 7 now supports the Companion app. Check firmware, Bluetooth pairing and app permissions before replacing your headset or resetting its dongle.

Find whether your external SSD is limited by its USB port, cable, dock or workload before buying another drive or changing its format.

A brief pause can be power sharing. Repeated dropouts need a different fix. Check the port allocation, cable and dock before buying another USB-C charger.

Separate Ethernet link speed from transfer speed, then check the router port, USB connection and cable before replacing your 2.5GbE adapter.

Trace speaker hum, buzz and hiss with a simple source-and-cable check. Find out when to change a connection, contact support or keep your speakers.

Hear yourself through your gaming headset? Learn what sidetone does, how to set it, and how to separate useful mic monitoring from delayed echo.

Video works but your KVM keyboard or mouse does not? Check host cables, USB ports, wireless receivers and Mac permissions before replacing hardware.

New SSD missing from File Explorer or Disk Management? Identify the problem, check the slot or enclosure, and avoid erasing a drive that holds files.

Game audio turns muffled when a call starts? Check the Bluetooth mode, mic routing and LE Audio support before buying a new headset or adapter.

Steam Deck dock shows no signal? Try external display safe mode, isolate the cable and power path, and check the evidence before replacing your dock.

A KVM black screen is usually a signal-path, bandwidth, wake, or EDID problem. Use this order to isolate the fault without replacing everything.